Claire Picks Up the Calls Your Front Desk Can't
After-hours, weekends, lunch breaks, and overflow when multiple lines ring at once. Backs up your existing front desk — never replaces it. Patients always hear a real-sounding voice, never voicemail.
What's Included
- ✓After-hours coverage — evenings, weekends, holidays
- ✓Overflow backup — picks up when your team is on another call or slammed
- ✓Lunch-break + closed-office coverage
- ✓Captures new-patient name, phone, insurance, and reason for visit
- ✓Routes urgent calls (back pain flare-ups, billing) to your on-call line
- ✓Texts your front desk a summary of every call she takes
- ✓Trained on your practice — services, hours, location, common questions
- ✓Sounds like a real person, not a phone tree
How It Works
- 1
We provision Claire a dedicated number
You sign up. We generate a brand-new Claire phone number (Telnyx-hosted), train her on your practice — services, hours, insurance, conditions you treat, common patient questions. Takes ~24 hours from purchase to ready.
- 2
You add 3 forwarding rules to your existing phone
You keep your existing phone number, system, and provider. In your phone provider portal (RingCentral, Spectrum, AT&T, GoTo, Vonage, Nextiva — any modern business phone) you add: (a) busy-forward → Claire (catches overflow), (b) no-answer forward after 4-6 rings → Claire (catches when front desk is away), (c) after-hours schedule → 100% forward to Claire evenings + weekends + holidays. ~10 minutes of clicking. We walk you through it on a 15-minute setup call, screen-share if you want.
- 3
Claire takes the overflow + after-hours calls
Your front desk handles their normal shift. The calls that hit voicemail today — evening + weekend + lunch + overflow — now hit Claire instead. She qualifies the patient, books appointments into your calendar, routes urgent calls to your on-call line, and texts your front desk a summary of every call she takes so the practice is on the same page Monday morning.
For established practices: when your front desk is at the desk, they handle calls. When they're not — evenings, weekends, on another line, at lunch — Claire picks up so new patients don't hang up on voicemail. She captures name + phone + insurance + reason for visit, routes urgent calls to your on-call line, and texts your front desk a summary so they have full context when they call back in the morning. Trained on your practice — services, hours, conditions you treat, insurance you accept.
Ready to Get Started?
Starting at $297/mo/mo. No long-term contracts. Cancel anytime.